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Microsoft Partner CRM | Who We Are

SB Soft

SB Soft is one of the most important American and European Software House on Microsoft Technology (ISV).

Founded in 2005, SB Soft is a Certified Microsoft ISV (Indipendent Software Vendor) and a Microsoft Dynamics 365 Partner. We specialize in the delivery of Microsoft Dynamics 365 Customer Engagement for the Retail, Fashion, and Luxury markets. Our focus is to help retail companies create unique and innovative customer engagement, also thanks to collaboration with leading customers in the retail world. To date, our solution, CRM4Retail is installed in over 74 countries worldwide, 2500 shops, and helps over 10,000 Sales Associates. Our systems create and manage the customer journey for over 10,000,000 customers.

Retail expert team

Our team is specialized in the retail industry and every day helps improve sales associates operations and ensures that our solutions meet our customer's needs by helping them engage their customers in the best possible way.

We are focused on your needs

Our collaborative approach ensures that our customers achieve results within a short period of time by changing our working methods to adapt to the customer’s needs and times.

We are Innovators

Every year, SB Soft invests 20% of its turnover in Research and Development. This allows our customers to benefit from innovative platforms that are always ready for evolving markets, such as the Retail / Fashion / Luxury market.


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