HCRM (Hospital Customer Relationship Management) is Microsoft Dynamics CRM customized for management for customers / patients faster and easy . It allows you to have a full clinical picture of patients, from the first contact until the delivery of the service.

HCRM is fast, flexible and convenient. Optimizes the booking processes,the budget management, the check in, the consultations management, the waiting room management, the health center management.

The application, integrated with SB PORTAL, thanks to a European patent SB Soft ®, will allow through a wizard, you to book, independently, medical examinations at any time and from any location in your business or from this website.

Efficiently manage the budget. Through the report, at any time, you can see, the budget used, the budget allocated and what still needs to be used.

Increases the productivity of your employees !!!
Manage faster your reservations!

HCRM provides :

• A series of reports on budget
• Print of your prescription during the check in
• Enter the MEF and the ASL of record layouts
• Ability to analyze the revenue generated per prescriber
• Integration via web services for the management of cash flow
• Quick access to all patients information

Organize the best your clinic waiting room .

From today, thanks to the latest technology " Digital Signage " in waiting rooms, can convey all the information on your screens for patients ( web TV , movies , advertising , background information , news and more ).

HCRM helps you in:

• Queue management by operators
• Information Management in the waiting room
• Managing privacy management appointments
• Touch screen management for operators
• Integration website for patients’ appointments management

Read more : www.hcrm.it